How is the last mile distribution sector adapting and innovating following COVID-19?
This report brings together insights from interviews and peer learning workshops with 23 CDC investees and GDC members operating in the energy, agriculture, health, water, e-commerce and fastmoving consumer goods (FMCG) sectors, along with sector-wide research. Aiming to help businesses in the LMD sector to adapt, improve their resilience and accelerate their recovery, this report explores the challenges, innovations and suggested solutions in four areas identified by participating companies as priorities for post-Covid 19 business activities. These are: smart use of working capital, MNC and e-commerce partnerships, digitising customer relations and remote field team management.
